Posts Tagged ‘Travel’

8 Productive Tasks to do on a Long Day of Flying

departures(Follow me on Twitter:@successprof)

As the number of miles that people fly continues to increase, understanding how to make the most of your travel days is becoming increasingly important.  It is possible to be very productive, even on a long day of flying. Last week, I had two very long days of flying.  I flew from my home in Saskatchewan, Canada to Orlando, Florida and back.  Each trip involved two flights totaling over five hours in the plane plus layover in between.  By doing many of the activities below, I was able to productively use my time.

Some things to remember:

  • you have time after security but before you get on the plane
  • once you are on the plane you have time before and during takeoff where some electronic tools are not available (same during landing)
  • you have time during a layover, but be prepared to spend some time finding the correct gate
  • things change and flights get delayed, if you are prepared you can still use time wisely, even when delayed
  • you are not in control – understand that unless you are the President flying on Air Force One you don’t determine when a plane can or can’t fly.  Don’t get mad or upset over things you can’t control

Plan your work:

Just like any day in the office, the first step to being productive on a travel day is to plan out your work. Know what your priorities and goals are. Without planning your work, you won’t get as much value out of your trip as you could. Don’t go overboard, instead list three or four things that you hope to get done on the trip, and put them in order of importance.

Now, here are some things you can do that will keep you productive on a long day of flying:

1. Catch up on Emails - Catching up on your email and aiming for “inbox zero” can be a great use of traveling time.  Gary Vaynerchuk often mentions using his flights to respond to all of his emails.  Many email readers are full accessible offline, and now even online email browsers such as Gmail are now available to be used in offline mode.

photo by: dreemreeper

photo by: dreemreeper

2. Read - Another valuable and popular thing to do on a flight or in airports is to read.  I love taking a book that I can read quickly and easily while flying. On overseas flights I often set a goal of reading an entire book before the end of the flight.  In fact many times I have started a book after going through security at my departure airport and finished before landing.  It is very rewarding to complete a book, front to back, in that time frame. (My top 10 books are here). You can also read magazine articles.  I have found it useful to rip out the articles from a magazine that I want to read.  I then put them in a folder and take only the articles that I’m going to read with me, instead of the full magazine.

3. Meet people – It is amazing how connecting with a few people over the course of a day of travel can help you grow your network and possibly get you some referrals for your business.  You don’t have to spend all flight talking to someone to build a connection.  I look to visit with the person sitting next to me for a few minutes during takeoff – small talk – and a few minutes as we land and are taxing to the gate.  I use the landing time to see if there is a potential business relationship, or if they can give me any referrals.

4. Listen to podcasts – Traveling is a great time to listen to podcasts. I often put several of my favorite podcasts on my iPod for the day.  While you can certainly listen after takeoff, I usually listen to podcasts in the airport as I move between gates or wait for my flight to leave.

5. Exercise – People don’t often think about being able to exercise on a travel day, however there are opportunities to do so.  Obviously during the flight you are pretty restricted, but if you have any layovers then you have an exercise opportunity. The concourses of airports often are expansive and have a long way between gates.  These are a great place to go for a walk; instead of standing on the moving sidewalk take the time to walk.  Even if your gate is close you can go further and walk around the airport (perhaps listening to a podcast while you do it).

6. Write blog posts or articles – If you have a blog or some other communication outlet you may want to use the time to write a post or article.  You can brainstorm and outline on paper and then pull out your laptop to write the post.  I will often try to write an article on days where I am flying.

7. Think – Travel days provide a great opportunity to spend some time thinking.  You may want to dream about your goals or think through a problem you are working on.  You may want to brainstorm ideas for you business, or consider some of your next projects that are coming up.  Make sure you have a notebook and pen so you can write down thoughts as they come to you. You may also want to put your headphones on, even without any music so that people are less likely to interrupt you.

8. Relax - You may also chose to use the travel day as a time to relax.  You are away from interruptions of the workplace, away from family, out of cell phone range, and simply have time by yourself.  Feel the freedom to use some of this time to relax; watch an in-flight movie or do a crossword or Soduko.  Give yourself some time to relax and recharge as you prepare for what is next on your agenda.

If you have a long day of travel with a long flight or multiple flights, you can be productive.  Plan your activities and use your time well.  You can get more done than you may think and put yourself ahead of the game for the rest of the week. It is worth it.

Written by:

The Success Professor – Danny Gamache

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Posted on August 24th, 2009 by The Success Professor  |  3 Comments »

2008 Accomplishments & Top Posts

As we enter 2009, one important step is to review your successes of the previous year.  My wife and I had a wonderful and full 2008 and are looking forward to more in 2009.  Below is a list of some of my important accomplishments and goals that I achieved in 2008.  I share this not to impress you, but rather to give you a picture of the types of things that you too can do!  You can achieve more than you imagined in 2009.

Travel:

  • Lived for 4 weeks in Istanbul, Turkey
  • Vacationed on Mediterranian in Turkey (article)
  • Visited remains of ancient Ephesus & Heirapolis
  • Vacationed in Prague, Czech Republic
  • Visited Krakow, Poland
  • Walked on the Great Wall of China
  • Olympic games in Beijing (article)
  • Vacationed at Wisconsin Dells with family

Business:

Volunteer:

  • Served on leadership team of growing church
  • Conducted full audit/update/ turn around church financial data

Work:

  • Submitted, had accepted, and presented an academic paper at a professional conference
  • Visited Bangladesh and set up student internship program
  • Continued blog for my students
  • Taught my two largest classes ever
  • Grew my program to be the third largest at our school

Personal:

  • Lost 14 pounds (article on how I did this coming soon!)
  • Paid off 15% of mortgage (article on how I did this coming soon!)
  • Paid off student loan
  • Read 21 books (see my top 10 books)
  • Entered a fishing contest and won 3 of 10 categories
  • Saw the musicals: Wicked (article), Cats, and Hairspray
  • Caught a Master Angler Carp (prize winning size fish)

Most Important!

  • Expecting a baby for end of April!

Top Posts of 2008

10 Easy Steps to Get Started with Twitter
6 Steps to Plan Your Week For Success
Simplify Your Budget
Start Your Day with a Power Hour
You Must Fail – 6 Lessons from Michael Jordon

Thank you all for your support!  Help us start the new year by Stumbling your favorite article, and recommending this blog to your friends!

Happy New Year!

The Success Professor – Danny Gamache

Posted on January 3rd, 2009 by The Success Professor  |  3 Comments »

Creating Expectations: Under Promise and Over Deliver

If you are in any type of business, you are in the business of making promises. The promises are the claims that you make to your customer. You make claims about your product’s or service’s benefits for your customer through your advertisements and your sales presentation. Every claim you make in these, or any other marketing materials you may have, represent a promise to the customer.

The result of these promises is the expectation that your customers have for your product or service. The level of expectations that your promises create represents the standard the customer will hold your organization to. If you meet the expectations that you set, then the customer will leave your business satisfied. If you exceed the expectations that the customer has, your customer will leave enthusiastic about your company. Of course, if you fail to reach the expectations that you have created then your customer will leave disappointed. Naturally, how your customer leaves your company will impact whether or not they return, and how likely they are to spread the word to others about your business.

Let me share an example. This past summer my wife and I were on vacation in southern Turkey on the Mediterranean. We were staying in the resort city of Ola Deniz. It was a beautiful location with a wonderful beach, and truly a great vacation spot. The city of Ola Deniz is filled with tour operators selling day trips around the area. They all shared wonderful stories of the tours. My wife and I settled on two specific tours that we wanted to take and negotiated a good price.

We had enjoyable days on both trips, but left a little disappointed each time. The problem wasn’t the trip itself, but rather how the tour didn’t match the promises with the actual experience.

The first trip was a trip by bus and then river boat to another town where we would experience a mud bath and a visit to turtle beach. The salesperson went in detail through each step of the trip, and in general gave a pretty accurate level of expectation for what we experienced. Unfortunately she chose to leave out one stop – a stop a jewelry shop. Naturally the jewelry shop was part of the tour because they hoped that the tourists would spend money and that the tour company would receive a commission from the jewelry shop for brining by the customers. For most this was simply an extra thirty minute stop and left many customers with a bad taste of the experience.

The second trip was a boat trip on the Mediterranean. The salesperson explained that this boat trip would involve stops at five different bays as well as a stop at the famous butterfly valley. There was even more dissatisfaction for the customers on this trip. First of all, the five bays turned out to be very close to each other. In fact a number of them could be seen from each other. When you set out from one bay and are ready and excited to see more of the sea but then end up only travelling a ¼ mile to a bay you could clearly see already, you are naturally left a little disappointed.

The disappointment got worse with the stop at the famous butterfly valley. One couple on our boat took the whole tour because they wanted to go to this one stop. When we got there, we found out that we only had a 40 minute stop, but that it would take more than one hour to walk to the end of the valley and back. Everyone was disappointed that we would not even have time to see the cliffs and valley that made butterfly valley famous. Further, we found out at butterflies only live at butterfly valley for about one month a year; naturally not the month we were there. Nearly everyone we talked to left the trip disappointed.

Of course when reflecting on each experience, we got great value for what we paid. All that needed to have happened was for the expectation level to be set more realistically. My wife and I paid a total of $25 dollars each. That got us two trips, lunch each day and a chance to see some wonderful sites. If only the expectations had been set to match what we experienced we would have left extremely satisfied.

If the stop at the gold shop had been included in the details of the first trip no one would have complained. The salesperson took so much time going through each and every stop on the trip that neglecting the jewelry shop became even more obvious. Setting the expectations correctly by explaining that there would be one stop at the jewelry store would have set the proper expectations. We would have left the trip very happy.

If the second trip had properly advertised what we would experience during the stop at butterfly valley, and set better expectations about the distance between the five bays, the trip would have been wonderful. It was a relaxing day at sea, a chance to see wonderful sites, and to swim in some great locations. Again the problem was that the expectations didn’t match reality.

What are the expectations that you are creating for your product or service? Are you meeting those expectations? Are you exceeding them? If you are not meeting (or preferably exceeding) those expectations, then you need to get to work. Perhaps you need to lower false expectations that you are creating in your marketing that you simply don’t need to make the sale. Maybe you need to increase the benefits you actually give your customers and ensure that every expectation you are creating is actually achieved. A simple way to do that is to under promise and over deliver.

The ability to under promise and over deliver is a powerful way to create excited customers. You need to manage your marketing efforts to provide realistic promises to your customers. Make sure that every expectation you set is something you can easily achieve. Once you’ve managed the expectations you are creating, go out and surpass them. Go and do more for your customers than you promise.

Written by:

The Success Professor – Danny Gamache

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Posted on November 14th, 2008 by The Success Professor  |  1 Comment »

Olympic Photos

The Success Professor outside the Olympic Stadium aka \"The Birds Nest\"

Here are the links to my photos from the Olympics. I’ve set them up in five different albums on Facebook. Anyone (even if you don’t use Facebook), can see them through these links. I’ll try to add some stories tomorrow!

Baseball, Tennis and Handball
http://www.new.facebook.com/album.php?aid=151442&l=9fde0&id=826085649

Cycling Road Race
http://www.new.facebook.com/album.php?aid=151442&l=9fde0&id=826085649

Track and Field, Basketball & Fencing
http://www.new.facebook.com/album.php?aid=151552&l=4ef59&id=826085649

People and Places
http://www.new.facebook.com/album.php?aid=151557&l=7171e&id=826085649

Great Wall
http://www.new.facebook.com/album.php?aid=151562&l=029c6&id=826085649

To your success,
The Success Professor

The start of the cycling road race

The start of the cycling road race

Posted on August 25th, 2008 by The Success Professor  |  1 Comment »

Returned from Beijing

Hello everyone,

I have just returned from Beijing.  I’m up right now at 4:30 am with a little bit of jet lag.  My internet access in China was limited so my updates and stories will come now that I have returned. The Olympics were great.  While it started out looking very difficult to get tickets this year that soon opened up and I was able to attend a number of events.  While some of the top draws (such as swimming and diving) were not available for reasonable prices many other events were available.   I was able to attend road cycling, basketball, baseball, tennis, fencing, handball and track and field.  Further, I was able to check out many of the important tourist sites in Beijing including the Great Wall, the Summer Palace and the Temple of Heaven.

There were many stories that demonstrated powerful success principles for life and business.  Over the next week and  a half I will share many of these principles with you.  Later this morning my wife and I leave for a direct marketing confernece in Salt Lake City.  This conference is one of my favorite times each year and it always inspires me singificantly.  I look forward to sharing what I learned.

More stories and pictures to come!

The Success Professor

Posted on August 20th, 2008 by The Success Professor  |  1 Comment »

Beijing Update

Hello everyone from Beijing.

The opening ceremonies are in a couple of hours. I’ve been in Beijing for a couple of days now, and it is like nothing I have seen before. Last year I was in Beijing for three days.  I have also been to the past three Olympics.  The combination of the Olympics in China is crazy.

In other Olympics the local people often avoid the games.  In Athens the locals left the city in droves preferring to stay away.  Not so in Beijing. Not only is everyone in Beijing excited but millions of people from surrounding provinces are here.  The city is swollen with people.  The Tiennamen square area is packed wall to wall with people.

So far my trip has involved a lot of exploration.  I’ve been learning the city, the subway system and where the venues are.  I’ve been doing the touristy things and that has been great.

Beijing has invested so much money in this Olympics – more than I’ve ever seen before.  The new airport terminal is larger than any US airport.  It cost over $3 Billion to build and is bigger than the city even needs at this time.  They have planted millions of trees, and flowers.   They have volunteers sitting around to stop locals from spitting on the street, from public urination and other unsightly habits that used to be common in Beijing.  The level of national pride is huge.

Cars are only allowed to run every second day and yet the smog is very dense.  (More on this in another update!).  For tomorrow we have rented a minivan and driver to help us follow the cycling Men’s Road Race.  We hope the roads will be open and we can get where we need to go.

Until next time!  Enjoy the games! :)

The Success Professor!

Posted on August 8th, 2008 by Shawn  |  1 Comment »